We generate regular bespoke reports for our clients on the quality performance of Wellwise Group in the form of KPI’s (Key Performance Indicators). These KPI’s reflect the critical achievement factors we feel are important to our clients and to the industry - where quality cannot be compromised.
We endeavour to ensure all contractors are of such quality that they meet or exceed industry standards. We encourage regular feedback from our clients to ensure these reports are working in the way intended for you – to show our high level of service quality.
“By monitoring and reviewing our data we can ensure our quality standards are continually improving”.
While we cannot totally remove the risk that contractors present to our industry we can reduce and control it through:
Our aim is to send only the best contractors to you. They are selected carefully with specific skills in mind controlled through our own internal procedures and quality management system.
Our contractors receive a briefing prior to their mobilisation – so by the time they arrive on location we have ensured they are as prepared as they can be.
We require all of our contractors to have a form of accredited Competency as we deem satisfactory – meeting or exceeding industry standards. We encourage all contractors who do not have this to join our own SQA accredited Competency scheme.
We require all of our contractors to have a valid drug screen reducing the risk oilfield personnel present to our industry in general and more specifically – to you.
To obtain specific KPI data for your company please request by email from email@example.com.
We would love to get some FEEDBACK from you!
These are just some of the quality measures that we endorse. At the Wellwise Group we are continually finding ways to improve the way we operate. We welcome your feedback in any form so please get in touch with us today.
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